The Solutions Architect role is critical, as we design cutting-edge solutions for some of the biggest global enterprises. Our SAs drive customer success by aligning business goals with IT services, software products, platforms, and infrastructure. They are creative problem solvers who collaborate closely with clients to understand challenges and architect solutions that address them. In a rapidly evolving technology landscape filled with countless tools and platforms, SAs play a vital role in helping customers make the right technology choices, ensuring both immediate and long-term success.
What You’ll Bring:
- Experience in architecture & design and consulting services focused on enterprise solutions, data analytics platform, lake houses, data engineering, data processing, data warehousing, ETL, Hadoop & Big Data.
- Experience in defining and designing data governance, data management, and data security solutions for an enterprise across business verticals
- Experience on at least one of the 3 major cloud platforms- AWS, Azure, GCP
- Knowledge of GenAI technologies, including LLMs (Large Language Models), generative models, and related frameworks (e.g., LangChain, TensorFlow, etc.)
- Possess knowledge of cloud-based AI/ML services like AWS SageMaker, Azure Machine Learning, Google AI Platform, Databricks GenAI/BI, Snowflake GenAI, and their relevant services for building and deploying GenAI workloads.
- Knowledge of market insight, technology trends, and competitor intelligence
- Experience in proposal management (RFP/RFI/RFQ etc.)
Personal Attributes:
- Exceptional customer orientation and consultative Skills.
- Excellent communication (verbal and written), interpersonal, organization, documentation, and presentation skills (to executive-level staff and to large groups)
- Able to make decisions on technical and design tradeoffs to best meet customer’s needs.
- Active passion and experience in innovative technologies.
- Must be a self-starter, results oriented and flexible to adapt to ambiguities and changes.
- Open to frequent travel to meet with customers and attend internal and external events across Australia.
What You’ll Do:
You will operate at the intersection of business and engineering, engaging with engineers, managers, sales teams, and C-level executives—internally and on the client side—to create a shared understanding of business objectives and how the proposed solutions will achieve them. Your ability to bridge the gap between technical and strategic decision-making ensures that our solutions not only solve current challenges but also drive long-term growth and innovation.
- Work closely with customers to understand their business needs and challenges, translating them into actionable solutions.
- Lead onsite workshops with customers to design & develop prototypes in collaboration with engineering teams.
- Develop overall solutions, including architecture, high-level design, statements of work, service design, and bills of materials.
- Present products and services capabilities to prospects & partners and be their trusted technical solution advisor.
- Develop use case demonstrations and proofs of concept in collaboration with sales, customers, and implementation teams.
- Lead technical responses to RFI/RFP.
- Create thought leadership through presenting at conferences, summits, and events, writing, user group presentations, and community involvement.
- Stay abreast of technology developments relevant to competitors, the latest advancements in GenAI research, and industry trends, contributing to the company's GenAI strategy.
- Provide knowledge transfer to the delivery teams to ensure a smooth handover from presales to delivery.
