My client, a leading Australian retailer in the cosmetics space, has an exciting opening for a Senior Customer Care Coordinator to join them for an initial 12 month daily rate contract, with the view to extend long term.

They will be supporting the OMA & Outbound Customer Care division, managing a team of 3 - 4 Customer Care Coordinators, overseeing day-to-day requirements and processes for Sales & Operations Planning, Logistics, Freight Forwarders and 3PL partners. The role involves team management and hands-on handling of enquiries, requirements and managing relationships.

The benefits:  

·      12 month day rate contract with view for long term extension
·      ASAP start
·      Brand new, modern Collingwood offices
·      Supportive, collaborative culture - room for extension into different projects
·      Access Contractor Benefits Program: Enjoy discounts at hundreds of retail outlets, department stores, activities, novated lease, travel and restaurants nationwide
·      Get gym membership discounts with our partners
·      Enjoy Health Insurance discounts off all NIB retail health insurance products
·      Access EAP for wellbeing and mental health support

The requirements:
      
·      Experience in international freight management and processes
·      Experience in tender processes
·      Excellent stakeholder management experience, ability to build and maintain relationships
·      Team management and development experience
·      Advanced Excel skills including reporting
·      NetSuite, X3 or similar ERP experience (Highly desirable)

If you have the right skillset, please get in contact with  Cat  or send me your resume to cat.john@halcyonknights.com.au

#SCR-cat-john