Account Manager
We are looking for an experienced Account Manager or Account Executive to manage and grow a portfolio of existing customers, with a strong focus on customer satisfaction, retention and account growth.
This is a relationship-led role where you will act as a trusted advisor to customers, identify upsell and cross-sell opportunities, and work closely with internal teams, vendors and distributors to deliver the right solutions.
If you enjoy winning new clients and want to spend time adding to your client base you'll get 25% of GP for any clients revenues you bring on board.
Key Responsibilities
- Manage and grow a portfolio of customer accounts, driving revenue, retention and new opportunities.
- Build trusted customer relationships and identify upsell and cross-sell opportunities across technology solutions and services.
- Develop and manage pipeline, account plans and forecasts, maintaining accurate records in Salesforce.
- Collaborate with internal teams, vendors and distributors to develop and deliver customer-focused solutions.
- Support proposals, account strategy and sales activities while ensuring high levels of customer satisfaction.
- Ideally 4 –7 years’ experience in IT sales or account management
- Proven track record of achieving sales targets, growing revenue and retaining mid-market, enterprise and/or government customers.
- Strong commercial acumen with an understanding of technology solutions, networking and the ability to identify growth opportunities.
- Experience using Salesforce or similar CRM platforms, with strong pipeline, reporting and customer management skills.
- Excellent communication and stakeholder management skills, with a proactive, disciplined and customer-focused approach.
What’s on Offer
- $100K–$150K base salary, depending on experience.
- Uncapped commission — 25% commission is paid on GP generated above the agreed GP gate.
- The commission structure is designed so the successful candidate should be able to achieve their OTE, with significant upside for overperformance.
- No cap on earnings — the more you deliver, the greater the earning opportunity.
- Opportunity to join a growing organisation with established customers and strong technology partnerships.
- Mostly Office-based for the first six months, with greater flexibility and hybrid working arrangements available thereafter.
APPLY now and/or email peterm@halcyonknights.com.au
