Our client is a large government department tasked with improving the lives of Australians. Our client is looking for experienced Counsellors, Psychologists, Social Workers and Mental Health Nurses to join their team for a 12-month temporary assignment, with the potential to extend.
About the role:
- Working in a call centre environment, you will be providing high quality clinical services including risk assessment and intervention
- Clinical intake, triage, and referrals
- Individual single session counselling sessions
- Providing escalation pathway support
- Updating internal CRM/database accordingly
- Liaise with families and coordinate with relevant treatment providers
- Participate in community development and projects as required
About you:
- You will have previous experience working in a counselling environment, providing trauma informed, holistic, and client centred care
- You will have previous experience completing intake and risk assessments
- You will have strong written and verbal communicate skills
- You will have the ability to respond to critical incidents in a calm and timely manner
- You will be flexible to work in a phone based mental health/counselling environment
- You will have intermediate to advanced IT skills, and previously used databases and relevant MS packages.
Mandatory Requirements for the role:
- You must currently hold, or be willing to obtain, either Working with Vulnerable People (WWVP) registration, or Working with Children Check (WWCC)
- You must hold APHRA Registration as a Psychologist, Occupational Therapist
- Or you will be a Social Worker with membership of the Australian Association of Social Workers (AASW) upon commencement
- Or you will be a Counsellor with Master's-level counselling qualification with Registered Clinical Counsellor with PACFA, or
- Or you will be Counsellor with Master's-level counselling qualification with ACA Level 3 or Level 4
Benefits:
- ASAP start
- 12-month casual temporary assignment with potential for a further extension
- Working 37.5 hours per week on a rostered 24/7 basis.
- Melbourne CBD location, +hybrid working from home
- $67.24 - $76.36 per hour + super + shift penalties for evenings and weekends.
*** Please note the successful candidate for the role must hold Australian Citizenship. You will also be required to complete a Federal Police Check, as well as a Working with Children Check ***
