$51–$56 per hour + super
Brisbane
Contract: 30 March – 10 July
We are seeking a professional and highly organised Concierge Officer to join a well-respected Queensland State Government department, based in Brisbane. This is a contract opportunity commencing Monday 30 March through to 10 July, supporting front-of-house operations within a busy government environment.
As the first point of contact, you will play a key role in delivering a high standard of customer service while supporting building operations and facilities coordination.
Key responsibilities:
- Meet, greet, and coordinate visitors attending the AM60 Level 3 concierge area
- Manage the digital sign-in system for external visitors and staff
- Support occupants by coordinating mail and courier deliveries, including handling served legal documents
- Arrange building access cards and maintain the master access database
- Respond to meeting room enquiries and assist with basic AV troubleshooting
- Maintain logs of incidents, faults, security breaches, and maintenance issues
- Manage master keys, security devices, and lost property
- Escalate and report any risks to people or property
- Assist the Facilities Team with maintenance requests and job logging
- Complete data entry and maintain concierge documentation
- Monitor and coordinate use of the health room (sick bay)
- Previous experience in a concierge, front-of-house, or facilities support role
- Strong customer service and communication skills
- High attention to detail and ability to manage multiple tasks
- Comfortable using digital systems and handling administrative duties
- Ability to respond calmly and appropriately in a fast-paced environment
For more information please send your updated resume to: emma.austin@halcyonknights.com.au
