The successful candidate will bring strong records management expertise, excellent stakeholder engagement skills, and experience working within electronic document and records management systems.
Key Responsibilities Reporting to the relevant team leader, your duties will include, but are not limited to:
- Coordinate and maintain records management systems in accordance with organisational policies, legislative requirements, and records management standards.
- Provide expert advice and support to staff regarding records management practices, retention and disposal schedules, privacy obligations, confidentiality requirements, and relevant legislation.
- Manage the classification, retrieval, and administration of files using Objective ECM.
- Search, retrieve, and recall records and files from the TIMG system in response to operational requests.
- Support annual archiving activities, including records sentencing, transfer, storage, disposal, and compliance processes.
- Develop, review, and update records management procedures, guidelines, and training materials.
- Liaise with internal stakeholders and external agencies on records and information management matters.
- Identify and implement continuous improvement initiatives to enhance records management processes and administrative efficiencies.
- Prepare reports, briefing notes, and correspondence relating to records management and compliance activities.
- Ensure the secure handling, storage, retrieval, and disposal of sensitive and confidential information.
- Provide guidance and support to administrative and records support staff where required.
- Contribute to broader administrative, corporate, and project support activities as needed.
- Proven experience in records and information management within a complex organisational environment.
- Strong working knowledge of records management legislation, standards, privacy requirements, and retention/disposal processes.
- Demonstrated proficiency in Objective ECM and experience using TIMG records systems.
- Excellent organisational skills with a high level of accuracy and attention to detail.
- Strong written and verbal communication skills.
- Ability to build effective working relationships with stakeholders at all levels.
- Sound judgement and the ability to handle sensitive and confidential information appropriately.
- A proactive approach to problem-solving and continuous improvement.
- Hold a current police check
