This is a key front-line role working closely with Account Executives and Presales Engineers to identify, engage, and qualify new opportunities within the IT services space.
What You’ll Be Doing
Lead Generation & Prospecting
- Identify and research potential customers through inbound enquiries, LinkedIn, CRM tools, and outbound prospecting
- Use sales intelligence platforms and structured research to build targeted account lists
- Engage prospects across phone, email, and social channels to generate interest and conversations
- Qualify leads using structured frameworks (e.g. BANT: Budget, Authority, Need, Timeline)
- Understand customer pain points and align them to relevant IT services and solutions
- Maintain accurate CRM records and ensure pipeline is always up to date
- Track key activity metrics including calls, emails, meetings booked, and conversion rates
- Conduct proactive outbound outreach with a strong focus on personalisation and engagement
- Book qualified meetings and product discussions for Sales Executives and Presales Engineers
- Ensure seamless handover of qualified opportunities with clear context and insights
What We’re Looking For
- 2–3+ years’ experience in a Sales Development, SDR or similar lead generation role
- Any exposure to IT hardware or infrastructure sales is a bonus
- Outbound prospecting skills (cold calling, email, LinkedIn/social sales)
- Proven ability to qualify leads and build strong sales pipeline
- Confident communicator, strong commercial instincts and resilience
Why Join?
- Work with a growing Managed IT Services & Infrastructure Solutions provider
- Strong alignment between SDR, Sales and Presales teams
- Clear opportunity to progress into Account Executive or broader sales roles
- Exposure to enterprise customers and complex IT environments
- Competitive base salary + commission structure
- Good training and career progression on offer: the client will support you in achieving vendor certifications to stay current with key technologies and better understand their IT recurring services portfolio. You will also receive structured sales training with progression pathways towards an SE (Sales Engineer) role, working closely with a Sales Executive mentor.
