Melbourne
About the Opportunity
An established global technology company is continuing to grow its Martech capability, helping enterprise organisations modernise the way they engage with customers across marketing, digital and data.
Working across complex transformation and implementation programs, the team brings together strategy, customer experience, data and technology to design connected Martech ecosystems rather than simply implementing individual platforms.
The Role
This is much more than a traditional Solution Architecture role.
Sitting at the intersection of marketing, customer experience, data and technology, you'll work directly with clients to understand their marketing goals and translate them into scalable Martech solutions.
You'll lead discovery workshops, design end-to-end solutions and define how platforms across customer engagement, CRM, CDP and the wider Martech ecosystem should work together.
You'll also remain close to delivery, providing practical guidance around integrations, data flows, identity, platform configuration and architecture while helping technical teams successfully bring the solution to life.
There's plenty of autonomy to shape the solution rather than simply follow a predefined blueprint, working directly with senior client stakeholders and technical teams to determine the best approach.
Genuinely flexible hybrid working, with just a handful of office visits each month and no rigid office-day policy.
What We're Looking For
We're looking for someone with:
- Strong experience designing and delivering enterprise Martech solutions
- Deep expertise across Marketing Automation / Customer Engagement Platforms
- Strong understanding of customer data, data architecture and identity resolution
- Experience designing integrations and data flows across marketing, customer and enterprise systems
- Experience leading solution architecture or technical design across complex implementations
- Strong client-facing and stakeholder engagement skills
- Experience running discovery workshops and translating business and marketing requirements into technical solutions
- The ability to communicate comfortably across both technical and non-technical audiences
It's a bonus (but not a dealbreaker) if you have experience with a mix of the following:
- Braze, particularly solution design or enterprise implementations
- Customer Data Platforms (CDPs)
- CRM platforms
- Customer Engagement Platforms (CEP)
- Personalisation or AdTech platforms
- Customer journey design and lifecycle marketing
- Campaign orchestration
- Customer data models and identity strategies
- Pre-sales, solution shaping or proposal development
- Martech platform assessments and technology roadmaps
- Mentoring consultants or contributing to internal architecture standards and frameworks
Next Steps
For more information and/or to be considered, apply now.
